Enterprise Information and Content Management (EICM) Practice

IT/NET's Enterprise Information and Content Management (EICM) Practice is arguably the #1 rated EICM professional services team in Ottawa. IT/NET's EICM Practice has ‘employees’ dedicated to EICM—as defined by the interrelated disciplines of records management, document management, information resource management (i.e., library management), web content management, enterprise content management, and knowledge management. IT/NET's EICM Practice professionals have strong credentials, holding degrees in library science (LIS), masters degrees in business (MBA), as well as professional designations in project management (PMP) and management consulting (CMC).

IT/NET's EICM Practice has delivered successful professional services to virtually every major Canadian federal government Department and Agency. IT/NET's EICM Practice is regularly commissioned to deliver professional services to each of the three GoC lead/central agencies—Library and Archives of Canada (LAC), Public Works Government Services Canada (PWGSC) and Treasury Board of Canada Secretariat (TBS), as well as most GoC Departments and Agencies.

IT/NET's EICM Practice offers a comprehensive suite of records, document, information, content and knowledge management services to our clients, including:

• e-Forms solutions
• Strategy and vision development
• Capacity and maturity assessments
• Operational planning and reviews
• Governance and organization structure design
• Information and content audits
• Requirements definition
• Feasibility studies
• Business case and business plan development
• Policies, procedures and guidelines development
• Information classification structure and taxonomy development
• Metadata assessment, development and planning
• Retention and disposition schedule development
• Essential records plans development
• Disaster recovery plans development
• Internet/intranet/portal planning, development and implementation
• Proofs of concepts, prototypes, and pilot management
• Technology roll outs management
• Change management
• Project management
• Risk management
• Performance measurement
• Communications management